Privacy policy

This policy explains what personal information Prime Logix Automation collects through primelogixautomation.com, why we collect it, and what we do with it. It is written to meet our obligations under India's Digital Personal Data Protection Act, 2023 and the rules made under it.

What we collect

We only collect what you choose to send us. If you complete the enquiry form, that is your name, company, phone or WhatsApp number, email address, plant location, the service you are interested in, and whatever you write in the message field.

Our website also collects standard analytics data — pages visited, approximate location, device and browser type — to understand how the site is used. This is not used to identify you individually.

Why we collect it

• To reply to your enquiry and prepare a quotation.
• To contact you about a project we are discussing or delivering.
• To keep a record of enquiries for our own business administration.
• To understand which parts of the site are useful, so we can improve them.

We do not sell your information, and we do not share it with third parties for their own marketing.

Consent

We ask for your explicit consent before you submit the enquiry form. You may withdraw that consent at any time by writing to us at the address below, and we will delete your details unless we are required to keep them for legal or accounting reasons.

How long we keep it

Enquiry details are kept for as long as needed to respond and, where a project follows, for the duration of that engagement plus any period required by law. Enquiries that do not lead to work are removed once they are no longer of use.

How it is protected

Enquiries are transmitted over an encrypted connection and stored in access-controlled systems. Only people at Prime Logix Automation who need the information in order to respond have access to it.

Your rights

• Ask what personal information we hold about you.
• Ask us to correct anything that is inaccurate or incomplete.
• Ask us to erase your information.
• Withdraw your consent to us holding it.
• Nominate another person to exercise these rights on your behalf.

Cookies

This site uses only the cookies needed for it to function and for basic analytics. We do not use advertising or cross-site tracking cookies. You can block cookies in your browser settings; the site will still work.

Contact and grievances

For any question about this policy, or to exercise any of the rights above, contact:

We will acknowledge any request within a reasonable time and respond as required under the applicable rules.

Changes to this policy

If this policy changes, the revised version will be published on this page with a new date at the top.